Cruise Travel Guide for 2015

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InsureMyTrip, the nation’s top travel insurance comparison site, today announced the launch of its first-ever Cruise Travel Guide. The 2015 Cruise Travel Guide is a compilation of data-driven insights to help cruisers travel smarter in 2015.

A strong team of travel experts and data scientists at InsureMyTrip analyzed online traffic and buying habits in order to identify trends within the cruising industry. In addition to internal data, customer surveys were also coordinated to gauge insights on making trip planning easier.

Travel Trends from the 2015 Cruise Guide:

Carnival Cruise ship(Photo credit: Carnival Cruise Lines)

TOP 5 CRUISE LINES

  1. Carnival
  2. Royal Caribbean
  3. Norwegian
  4. Celebrity
  5. Princess

Aruba

TOP 5 DESTINATIONS FOR CRUISERS

  1. Caribbean
  2. Bahamas
  3. Alaska
  4. Italy
  5. Mexico

TOP TRENDING STATES FOR CRUISERS

The following states with the highest percentage of travelers insuring a cruise.

  1. Alabama
  2. Mississippi
  3. Florida
  4. South Carolina
  5. Georgia
  6. Delaware
  7. Arkansas

CUSTOMER SURVEY RESULTS

As part of the Cruise Guide, InsureMyTrip also incorporated the results of its annual survey of 800 U.S. respondents. The survey reveals that a vast majority of cruisers have experienced some kind of travel disruption during a trip. The most common frustrations included cruise itinerary changes and medical issues. Health reasons also led the majority of travel insurance claims with travelers listing “medical care during a trip” as a top issue. 

CRUISE WOES

The poll reveals that most cruise passengers have experienced a travel disruption during a trip. Respondents could choose more than one answer:

56% Cruise itinerary change during a voyage
26% Seasickness
7%   Quarantine
6%   Stomach illness

TOP TRAVEL INSURANCE NEEDS FOR CRUISERS

 hand filling in insurance claim form

Travelers, who voluntarily participated in this survey, had all researched or purchased travel insurance within the past 24 months. Out of those polled, 19% had filed a travel insurance claim for a cruise-related issue. Here are the top reasons for filing a claim:

  1.      Medical care required during cruise
  2.      Medical issue forced trip cancellation
  3.      Bad weather forced delay or cancellation of cruise
  4.      Missed flight led to delay or cancellation of cruise
  5.      Items stolen or lost during trip

MOST POPULAR CRUISE DESTINATIONS

cruise destinations

Despite internal data showing most travelers booking cruises to the Caribbean, our customer survey results indicate that many travelers are very interested in the cruises that include European countries.

RIVER CRUISING GAINS SPEED

viking

(Photo Credit: Viking River Cruises)

Seventy-seven percent of those polled have either been on a river cruise or would like to go on a river cruise. Twelve percent have no desire to go while 10% prefer larger cruise ships.

“These results show that the majority of cruisers will experience some kind of travel inconvenience that is completely out of their control,” said CEO Jim Grace of InsureMyTrip. “Cruisers also clearly share unique healthcare concerns during a voyage; with medical issues resulting in many insurance claims. Despite these issues, most travelers appear to be pleased with their overall cruise experience and look forward to cruise vacation.”

TOP TRAVEL INSURANCE BENEFITS FOR CRUISERS

While InsureMyTrip estimates 80% of travel insurance consumers purchase a comprehensive policy, cruisers can make smarter choices about their travel insurance purchase based on flight data. For example, passengers with departing flights at busier airports are more likely to utilize a travel delay benefit and, therefore, may want to compare travel insurance policies with better delay protection.

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“Our data indicates that when travelers are made aware of the probability of delays, they are more likely to compare and buy travel delay benefits during a purchase,” says Melissa Caldarone, data analyst at InsureMyTrip.

Travel delay benefits vary with each travel insurance provider, generally between a 5 and 24-hour window. The benefit is designed to provide reimbursement for reasonable meals and accommodations while unable to travel.

Tip: Travelers must be delayed for a certain number of hours before this benefit can be applied. When comparing travel insurance, look for the minimum delay time (typically, starting at 5 hours) to start qualifying for coverage as soon as possible.  

MISSED CONNECTION BENEFIT

For those concerned about a delayed flight adversely affecting a cruise, travelers may also want to ensure a missed connection benefit is included under a selected comprehensive travel insurance plan. This benefit is designed to provide travelers with coverage if a delayed flight (for example, of 3 hours or more) causes a traveler to miss a cruise departure.

In addition to travel delay benefits, travelers can also use data to help compare the following benefits available under comprehensive travel insurance plans:

  •        Trip Cancellation
  •        Trip Interruption
  •        Baggage Delay
  •        Cancel For Any Reason

Comprehensive travel insurance provides a variety of benefits including medical coverage, emergency travel services, baggage protection, and trip cancellation and interruption coverage.

Tip: Florida airports tend to be very busy during cruise season, so plan for delays.

Full-size-image-adFor more information on methodology and statistics, contact press@insuremytrip.com