InsureMyTrip, the nation’s leading travel insurance comparison website announced today the expansion of its online customer ratings and reviews forum with a growing database of over 20,000 ratings and candid opinions on travel insurance plans from real travelers. The milestone illustrates the power of voluntary customer feedback and further positions InsureMyTrip as the industry’s trusted source for user-generated reviews.
“Since launching our review platform, it has become an increasingly important part of the buying process. We believe this steady growth indicates that more are turning to InsureMyTrip ratings and reviews when researching travel insurance policies and using the platform to share their own experiences as thoughtful consumers,” says Jim Grace CEO and President of InsureMyTrip.
According to Grace, honest feedback can help guide travelers towards a travel insurance plan that works best for their individual needs, “Firsthand accounts may reveal why travelers chose a particular insurance plan over others or how a particular policy played out in real-life scenarios. Consumers may also choose to write about their experience filing a claim or how a vacation destination swayed their travel insurance purchase. This information can then help other travelers as they evaluate what kind of travel insurance is right for them.”
Some of the unique features of the InsureMyTrip ratings and review forum include:
Verified Reviews: Only travelers who purchase a travel insurance plan from InsureMyTrip are invited to submit a review.
Relevance: InsureMyTrip publishes helpful reviews whether they are favorable or not.
Response and Engagement: Customers and travel insurance providers are encouraged to offer responses and engage in feedback.
Accountability: When a travel insurance provider or plan fails to meet expectations, InsureMyTrip takes action. InsureMyTrip’s Best Plan Guarantee requires insurance plans and providers to maintain a minimum 4-star overall rating or be removed from the site.
In addition to growing its online review database, InsureMyTrip also continues to expand its product offerings. Customers can now view and compare and buy plans from 28 top travel insurance providers, making it the largest network of travel insurance plans and providers in the U.S. marketplace.
InsureMyTrip is the leading online travel insurance comparison site featuring top products from the most trusted providers in the industry. A trusted resource that serves millions of customers worldwide, licensed insurance agents at InsureMyTrip help travelers find the right insurance plan. Referenced as a helpful website by U.S. Federal Consumer Information Center and featured by Consumer Reports, InsureMyTrip offers one of the industry’s largest customer ratings and reviews forum and a unique customer advocacy program that provides one-on-one assistance to travelers before, during, and after their trip. Established in 2000, InsureMyTrip is a division of IMT Services Corporation and headquartered in Warwick, R.I., with additional offices and data centers in Connecticut and Oregon. Winner of the Bronze Stevie Award (2014) in Contact Center of the Year (Up to 100 Seats) – Financial Services Industries category. For more information on InsureMyTrip, please visit http://www.insuremytrip.com.