A recent television news story by WLNE-TV, ABC 6 News featured InsureMyTrip and interviews with CEO Jim Grace and Customer Care Center representative Kathy Zanni. The reporter Liz Tufts focused on Ebola and travel insurance options for travelers. Here’s an excerpt:
By: Liz Tufts ( Watch the full story from ABC 6 News here.)
Despite reassurance from the CDC, many are still calling for travel restrictions.
In fact, one local business says their phones are ringing off the hook with concerned travelers.
Inside the call center at InsureMyTrip.com headquarters in Warwick, employees can’t keep up with call from concerned travelers. “I happened to just get a call from a couple going to Tanzania and they are looking to cancel their trip because of the Ebola outbreak and they wanted to know if they have coverage, “ says Kathy Zanni.
Kathy Zanni is one of 75 people working the phones at the largest travel insurance seller on the internet. It’s the busiest they’ve been in years. “People are scared if they can contract it overseas, how will it affect their travel plans and what type of coverage’s are available., “ says Jim Grace.
Jim Grace, president and CEO of the company says they’ve been closely monitoring the Ebola outbreak all over the world, crafting insurance policies for those seeking protection.
“Travel insurance is very uniquely designed so if you do contract Ebola overseas there is coverage, there’s medical coverage for you to get to the nearest hospital via air ambulance or home depending on the policy, “ says Grace.